Certificate in Hotel Management

Certificate in Hotel Management provides students with the opportunity to develop and enhance their comprehensive management, leadership, personal, professional and technical skills in a hotel environment. In this course, you will learn the hotel's day-to-day operations, which will open their door to employment in the hotel sector.

Learning Objectives of Certificate in Hotel Management

By the end of this course, you should be able to:

• Understand the nature of managerial work in the hotel and motel
• Develop an understanding to manage hotel business environment including food, beverage, front office and revenue management
• Develop, lead and manage staff to manage hotel operations
• Understand a complete management process to manage the hotel business strategy to achieve the competitive advantages
• Implement total quality management tools and techniques to deliver hotel products and services
• Maintain an efficient and effective relationship with customers to achieve sales target
• Manage finance in the hotel business to achieve financial goals and objectives with sound decision making.

Description

Certificate in Hotel Management includes key following topics relating to hotel management to meet the above learning objectives. Key topics of studies are the nature of managerial work in the hotel industry, marketing and sales orientation, the level of services, management process to manage hotel business operations, managing front office, Total Quality Management and its implementation, managing hotel property, developing, leading and managing a team, developing hotel business strategy to gain the competitive advantage against your competitors, as well as managing finance and achieving excellence in the customer services.

Continuous professional development (CPD)

Certificate in Hotel Management also provides continuous professional development to individuals. 1 hour of learning will give you 1 CPD point.

How will you study?

Our learning portal will be available to you study 24/7.  You can use your Desktop Computer, Laptop, Mobile or Tablet anytime in a flexible way to study entirely online.

Assessment Methods

Assessment methods include Multiple-Choice Questions (MCQs) and/or short questions.

Who is this course for?

Certificate in Hotel Management is useful for individuals from all over the world who are already on the job (or running their own Hotel Business) for personal and professional development for career enhancement or re-entering employment after a period of absence and for those who are seeking a career change to hotel management.

Requirements

Certificate in Hotel Management is open to all learners without any entry restrictions.

Career Paths

Certificate in Hotel Management attracts employers from all over the world. Diploma holders can join careers in Hotel and Hospitality Industry as Operations Manager, Consultant, Food and Beverage Supervisor, Team leader, Head Receptionist, Revenue Officer, Service Manager, Housekeeping Officer, or Front Office Administrator.