Level 7 Postgraduate Diploma in Health and Social Care Management

Unit 01 – Managing Service Delivery in Health and Social Care

 

In this module, you will

  • Be able to identify awareness and skills for effective managers and leaders in health and social care organisation.
  • Be able to manage team performance for the quality of service delivery in health and social care.
  • Be able to manage projects for the improvement of service delivery within the health and social care organisation.

 


 

References and Citation in your Assignment  

Please Read your 'Qualification Handbook' - Guidance for Learners to avoid plagiarism. In this section, you will read how to 

  • How and when to reference your work
  • Primary and Secondary Sources to find relevant information relating to your assignment
  • How to summarise and paraphrase with an appropriate citation & references

 

Writing your assignment - you need online learning resources

Please Click here to download E-Library document 

Use above E-libraries document to help you with searching most suitable topics/readings/and online books.

 

Study Book - Managing in Health and Social Care

Please Click Here to Download Book - Managing in Health and Social Care

NOTE: Managing in Health and Social Care is a recommended textbook for the entire course. 


 

Study Materials 

 

Week 1

A Manager in Action

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Management and Leadership

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Motivation, Values and Vision

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Week 2

Codes of Practice for Social Care Workers and Employers

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Code_of_conduct_for_NHS_managers_2002

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Week 3

Managing for Service Users

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Managing for Service and Improvement

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Week 4

Five focus strategies to organize health care delivery

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Week 5

Quality evaluation in health care services based on customer-provider relationships

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Please go to the Assignment 01 -  Managing Service Delivery in Health and Social Care

 

 

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(Next Lesson) Unit 02 – Managing Finance in Health and Social Care
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